Area Man Annoyed By Lotus Notes
Lotus Notes logs-off at seemingly random times if I'm not actively using it, requiring me to re-enter my machine password just to kick-off replication and check my email. Once I log back in the status bar says "Private User Information [was] cleared due to automatic logoff".
Lazyweb help: Anyone know how to "fix" this? (fyi I don't care if it's working as designed, the design sucks. It's slows me down and the effect is to train me to quickly enter my password to anything on OS X that asks.) If I have to I'm willing to hack things to get this annoying behavior fixed.
Of course if this is actually a bug, then is there a version where it doesn't happen? I'm running Notes 7.0.3 on OS X 10.5.2
Posted April 4, 2008 2:53 PM
Comments
Damien, are you really asking this?
Not sure of the menu sequence on Mac, but I believe it's Edit - Preferences, User Basics, [ ] Automatically lock my Notes ID after.
Just turn off the checkbox.
Nathan T. Freeman, April 4, 2008 3:29 PM
That setting right now says it will logoff after 300 minutes. It's logging out right now in less than 10.
Damien Katz, April 4, 2008 3:35 PM
So are you proposing that there's a bug? I'm confused.
Nathan T. Freeman, April 4, 2008 3:46 PM
Open your local names.nsf.
Delete everything in the $Policies view.
Restart.
Reset your logout time preference.
Brian Green, April 4, 2008 3:55 PM
Nathan, I don't know if its a bug or some admin policy thing from IBM. I know there are lots of controls available to admins, and lots of client overrides too.
Brian, trying that out. So far no logoffs. I think that may have done it. Thanks!
Damien Katz, April 4, 2008 5:02 PM
Hmm.. you can do that or since you are in IBM now, you can upgrade to notes 8.5 beta... :)
Kashif Zaidi, April 4, 2008 5:02 PM
I have seen the setting be edittable, when in fact it is enforced by admin policy.
This might be your problem, but otherwise I would go with what Nathan said.
Andy B, April 4, 2008 5:05 PM
It's been years since I've used Lotus Notes, but I know that when you install it there is a setting (only in the installer) that tells it to use your Mac OS X authentication as the only security measure. Notes will then never ask you for a password.
Perhaps there is a way to set this behavior post-install but I never saw one.
Brandon, April 4, 2008 5:06 PM
Question: what's the difference between using Lotus Notes and being kicked in the balls?
Answer: It was a rhetorical question. There is no difference.
Jeff Atwood, April 4, 2008 7:30 PM
FYI, Brians suggestion about deleting policies didn't work, it still logs me out. Upgrading to a more recent version....
Damien Katz, April 4, 2008 10:57 PM
Grrr, upgrading to 8.5 didn't fix it either. Same thing, random logouts and "Private User Information cleared due to automatic logoff".
Damien Katz, April 5, 2008 12:05 PM
sounds like policies at work......
JP, April 5, 2008 4:31 PM
I used to get the same thing in 7.0.3 on my Mac all the time, and the user prefs Nathan outlines don't have any effect.
I'm pretty sure it's a bug. Even if policies are at work here, I would content that they *shouldn't be* -- I don't have an administrator or a Domino server infrastructure, so non-controllable default policies shouldn't be kicking-in.
FWIW, this hasn't hit me 8.5 as far as I can tell...
Ben Poole, April 6, 2008 6:02 AM
Daminen, have you tried this?
"In the Utilities folder, run the program "Keychain access".
From Keychain Access, choose Edit - Change Settings for Keychain 'username'.
Deselect "Lock after 'x' minutes of activity".
You might also want to deselect "Lock when sleeping"."
Source:
http://www-10.lotus.com/ldd/nd6forum.nsf/ReleaseAllThreadedweb/cf484564a63e315d8525719200618410?OpenDocument
Per Henrik Lausten, April 6, 2008 7:43 AM
Hi Damien,
Please refer to Sarah's posting and see if it helps.
It might also be easier to get help if you post this internally on our forums if you need help with IBM products... just saying ;-)
Gerhard
Gerhard Poul, April 7, 2008 4:35 AM
It is functioning as your system adminstrator set in the profile assigned to you in the server's address book. If you don't have access to change this, it will just keep refreshing your local address book with the settings.
There are some notes.ini that can prevent this, but it will only serve to anoy the system admins if they find you using them and cause them to use some other settings to override this (if they are not already in place).
In other words, if the system admins have designed it to anoy you, it will! The best option is to complain internally that they are doing the wrong thing or just limit email to twice a day thus limiting the number of times you enter your password. We once survived on snail mail once a day - are we really more productive now?
Ian, April 7, 2008 10:18 AM
i ran into this too, it is because you've set Notes to use Keychain so you, theoretically, don't have to log in. Notes honors this at first, but then later on, decides to forget it. when i unhooked Notes from Keychain, the problem went away.
John Vaughan, April 7, 2008 10:36 AM
FYI, the only suggestion that works in John Vaughan's. Basically disabling Keychain password storage and entering the Notes password manually keeps it logged in.
Damien Katz, April 8, 2008 4:44 PM
Thanks for the post - I've been having this issue with my MB for a while. I just assumed it was a bug in the Notes 8.5 client.
Richard, April 22, 2008 7:59 AM
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